The Principles are copyrighted by Bojinka Bishop. However, because we know they work and believe they will contribute to the success of your communication programs, we encourage you to use them.
If you use them, please credit us as the source. And contribute to the AC Exchange. And if you’d like help in implementing them, please contact us at info@authenticcommunication.info
The Principles of Authentic Communication
1) Timely - information is provided and communication begins before the action or decision that affects people
2) Relevant - information is pertinent to the people involved
3) Truthful - information is factually accurate
4) Fundamental - the core and real issues are addressed
5) Comprehensive - the whole story on the relevant issues is covered
6) Clear - unambiguous language is used, language is appropriate for the publics, technical terms are defined, information is organized logically
7) Accessible - information and sources are provided and/or are easy to locate and interact with; public meetings are held in convenient locations and well publicized
8) Responsive - communication is two-way, others’ views are listened to, seriously considered, and there is openness to accommodation
9) Caring - communication is polite, courteous, and respectful
10) Consistent - words and actions match, and there is follow through on agreement and commitments
10 keys to successful communication for companies, organizations, groups, and individuals.
Copyright, 2008, Authentic Communication. All rights reserved.